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You asked for a quote, called back, messaged — and then silence. Or the job is running, but getting a question answered takes days.
For anyone who hires builders
You've got a self-employed tradesman or a small crew working for you, but it's not running well — and what's really going on is hard to see as a client. Ask for help below: we'll call you within one working day and look together at whether there are solutions. Free and confidential.
You asked for a quote, called back, messaged — and then silence. Or the job is running, but getting a question answered takes days.
The start date shifts, the tradesman is suddenly on another job, and you sit at home waiting or have to chase everything yourself.
Extra work that was never discussed, a final amount that differs from the quote, or no clarity about what was actually agreed.
Recognise this? As a client you often don't know what's really going on. Sometimes the work is simply botched — we can't do anything with that either. But just as often the tradesman is fine and simply overloaded: all sorts of things go wrong in his planning and paperwork, and you notice it on your project. From the outside, that difference is almost impossible to see. We can get on a call with you to look at what's going on and whether there are solutions.
Honestly: if the problem is in the workmanship itself, we can't help your tradesman. But if it's in the business behind it — too much at once, planning, administration, communication — then something can often be done. That's exactly what we help small building companies with, and when it runs, you notice it directly on your project: you get answers, the planning holds, the agreements and invoices are right.
In the call we look with you at what exactly is stalling and what you can do yourself. And want to point your tradesman in the right direction? Our helpline for builders is free — mention it to him, or ask us how to raise it without damaging the relationship.
We pay for this help out of the earnings from the services HelderBedrijf provides. We help building companies with their organisation, and your experience as a client shows us where that's needed most.
We'll call you within one working day on the number you gave. Nothing to prepare — your story above is enough.
Know a builder or handyman who can't really keep up with the paperwork around his business? Forward our website. Thank you!